Shipping policy

Shipping Policy

Last updated: July 23, 2026

Welcome to Le Cream. We are committed to delivering your order as quickly and safely as possible. Please read our Shipping Policy before placing your order.

Order Processing

  • All orders are processed within 1–3 business days after payment is confirmed.

  • Orders are processed Monday through Saturday, excluding public holidays.

  • During periods of high demand, processing times may be slightly longer. If this happens, we will notify you as soon as possible.

Shipping Times

Estimated delivery times are:

  • Within India: 3–7 business days.

  • Remote or rural locations: 5–10 business days.

Please note that these are estimated delivery times and are not guaranteed.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and the shipping method selected.

From time to time, Le Cream may offer free shipping promotions. Any applicable free shipping offer will be displayed at checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS with a tracking number (where available) so you can monitor your shipment.

Delivery Delays

While we strive to deliver every order on time, delays may occur due to:

  • Weather conditions.

  • Public holidays.

  • Courier service disruptions.

  • Incorrect or incomplete shipping information.

  • Events beyond our reasonable control.

Le Cream is not responsible for delays caused by third-party shipping carriers.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If an incorrect or incomplete address is provided and the order is returned to us, additional shipping charges may apply before the order can be resent.

Lost or Damaged Shipments

If your order arrives damaged or appears to be lost in transit, please contact us within 48 hours of the expected delivery date.

To help us investigate, please provide:

  • Your order number.

  • Photos of the package and product (if damaged).

  • A brief description of the issue.

We will work with the courier to resolve the issue as quickly as possible.

International Shipping

Currently, Le Cream ships only within India.

If international shipping becomes available in the future, this policy will be updated accordingly.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team.

Please include:

  • Order Number

  • Full Name

  • Email Address

  • Your inquiry

We aim to respond to all shipping-related inquiries within 1–2 business days.

By placing an order with Le Cream, you acknowledge that you have read and agreed to this Shipping Policy.